How Preventative Maintenance Can Save Your Business Time and Money
At Data Security, Inc.®, we take pride in designing machines that stand the test of time. In fact, we’re still supporting some of our products built in the 1980s! But even the toughest equipment needs regular care to maintain peak performance. That’s where our preventative maintenance and customer support services come in.
Preventative Maintenance: Prolong Your Equipment’s Lifespan
Our machines are built to last, whether you’re tackling high-volume or low-volume data destruction. But regular preventative maintenance ensures your equipment runs smoothly, reducing downtime, maintaining operational efficiency, and extending its lifespan.
Routine maintenance includes tasks like:
- Inspection of controls and safety features
- General and in-depth cleaning
- Inspection and replacement of destruction parts, as needed
We offer this as an on-site or factory performed service, along with hands-on training, if requested!
Preventative maintenance can be easily done by product owners. With our easy-to-follow, user-friendly maintenance guides, it’s easy to keep your equipment performing at its best. Can’t find your copy? Need assistance? Our service team is just a call away!
Industry-Leading Customer Support
Reliable equipment is essential, and we’re here to make sure you stay up and running. Our industry-leading warranties provide access to expert service whenever you need it.
If you run into an issue, our technicians can assist you promptly via phone or email. They’ll walk you through the troubleshooting process and, if necessary, arrange for on-site service. In cases where repairs require more time, we may even swap out your device with replacement equipment to minimize downtime.
Located in Lincoln, NE, our technicians work closely with our engineers and manufacturing staff, giving them in-depth product knowledge. They’re ready to guide you through troubleshooting and ensure your equipment is always in top shape
At Data Security, Inc.®, you’ll always have peace of mind knowing that expert support is readily available whenever you need it.
Upgrade and Buy-Back Programs
Preventative maintenance doesn’t just keep your equipment running efficiently—it can also help you take advantage of our Upgrade and Buy-Back Programs. Through our free Degausser Take-Back Program, we appraise and recycle older devices. Qualifying units may even earn credit toward a new or refurbished product.
To learn more about the tools we offer, including NSA-approved degaussing and destruction equipment, explore our product catalog.
Here to Help
By maintaining your equipment today, you’ll be ready to ensure your data destruction equipment operates at peak performance, minimizing downtime and maximizing efficiency.
Whether you need routine maintenance, expert troubleshooting, or an upgrade solution, Data Security, Inc.® is here to help. Contact us today to keep your equipment—and your data security—on track!
Originally published: March 18, 2025